Multi-store, multi-tenant, and purpose-built for laundry operations — from walk-in to delivery, with POS billing, order tracking, customer PWA, inventory, ledger, and insights in one unified system.
| Traditional operations | The Arden platform |
|---|---|
| Manual billing & paper records | Integrated POS & billing |
| Disconnected order tracking | Centralized order lifecycle |
| Zero customer visibility | Full customer management with PWA |
| Manual multi-store sync | Multi-tenant platform control |
A cohesive lifecycle from check-in to delivery — billing, operations, and accounting in one place, with no separate tools needed.
Create orders, apply offers, take payments, and print tags right at the counter.
Track the full lifecycle from received to delivered; share secure invoices with customers.
Schedule pickups with time slots, assign drivers, plan routes, and track completion in real time.
Percentage, fixed, bundle, and combo offers — configured globally or per store, applied automatically at checkout.
Customer records with a secure wallet and point-based loyalty program.
Adjust stock, track products, manage suppliers, and perform stock counts with reason codes.
Track cash flow, expenses, and income for detailed accounting with real-time balances.
Configure services and per-store pricing, with Excel price-list import.
Analyze sales, pending payments, and staff performance across every store.
From order creation at the POS, items move through detailed processing stages — received, cleaning, ironing, packing — to final delivery. Statuses update via the dashboard or the scanner app, and customers get WhatsApp notifications plus secure invoice PDF links.
Create the order at the POS, apply offers, take payment, print the tag.
Staff update stages via the scanner app — cleaning, ironing, packing.
Pickups and deliveries scheduled with driver assignment and route planning.
Customer notified on WhatsApp with a secure invoice PDF link.
| Role | What they do |
|---|---|
| Superadmin Platform owner | Manage the platform and tenants, approve store requests, view cross-tenant reporting. |
| Admin Drycleaner owner | Manage all their own stores, configure master services & pricing, view drycleaner-level insights. |
| Store Admin Manager | Run daily store operations, configure store overrides, full POS and customer access. |
| Staff Employee | Create POS orders, update status and payments, scan QR tags. |
| Customer End user | View orders and invoices, request pickups, manage wallet and loyalty points. |
Customers log in with phone and password on a secure, customer-specific subdomain. They see order status in real time, browse packages, and manage their profile — installed as an app-like PWA with zero app-store friction.
Each drycleaner's data is isolated. Admins see only their tenant; staff see only their store.
Random invoice tokens prevent sequential access to customer data — no ID enumeration.
Secure JWT tokens with API-level enforcement on every request.
Book a demo or start a trial — for one store or a whole chain.
